1) Information We Collect
We may collect information you provide directly and information collected automatically when you use our website. The types of information may include:
- Contact information: your name, email address, and any details you include in your message.
- Project information: briefs, references, timelines, and creative notes relevant to your request.
- Business information: company name, role, and billing details where applicable.
- Technical data: device type, browser, pages visited, approximate location, and referral sources.
If you send us audio/video assets or project files, those files may contain metadata. We treat project assets as confidential when reasonably possible, but you should avoid sending sensitive personal data unless necessary.
2) How We Use Information
We use information to respond to inquiries, deliver Services, and improve our operations. Typical uses include:
- Communicating with you about quotes, scope, timelines, and deliverables.
- Operating, maintaining, and improving the website experience and performance.
- Managing payments, invoices, and project administration.
- Preventing abuse, fraud, and unauthorized access.
- Complying with legal obligations and enforcing our terms.
3) Cookies and Analytics
Our site may use cookies or similar technologies to remember preferences, measure performance, and understand how visitors interact with pages. Some cookies are essential for site functionality, while others support analytics.
Analytics data is typically aggregated and helps us improve content and usability. You can often control cookies through your browser settings. Disabling cookies may affect certain site features.
4) Sharing and Disclosure
We do not sell personal information. We may share information in limited circumstances, such as:
- Service providers: vendors who help operate the website, process payments, or support communications.
- Legal compliance: when required by law, court order, or lawful request.
- Business protection: to protect rights, safety, and security of Sonovanta, clients, or the public.
- Business transitions: in connection with a merger, acquisition, or asset sale (subject to confidentiality practices).
When we use service providers, we aim to share only the information necessary for them to perform services on our behalf.
5) Data Retention
We retain information for as long as needed to fulfill the purposes described in this Policy, including providing Services, resolving disputes, maintaining records, and complying with legal obligations.
Project communications and deliverables may be retained for operational continuity. If you require deletion of certain data, you may request it; we will consider your request subject to legal and business requirements.
6) Security
We implement reasonable administrative, technical, and organizational safeguards to protect information. No system can be guaranteed 100% secure, but we work to reduce risk by limiting access and using standard security practices.
7) Your Choices
Depending on your jurisdiction, you may have rights to request access, correction, or deletion of your personal information, or to object to certain processing. We will respond to reasonable requests in accordance with applicable law.
You can also opt out of non-essential cookies using browser settings. If you receive marketing messages, you may request to stop them, though project-related service communications may still be necessary.
8) Children’s Privacy
Our website and Services are not directed to children under 13 (or the minimum age required by your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us so we can take appropriate steps.
9) International Visitors
If you access the site from outside the region where our service providers operate, your information may be processed in other countries. We take steps to protect information as described in this Policy regardless of location.
10) Changes to This Policy
We may update this Policy periodically. The “Last updated” date reflects the latest revision. If changes are material, we may provide additional notice through the website.
11) Contact
If you have questions or requests about privacy, use the contact details below.